Privacy Policy

AZUR DRONES SAS (hereinafter referred to as AZUR DRONES), as part of its activities and in accordance with applicable French and European legislation, undertakes to guarantee the protection, confidentiality and security of the personal data of the users of its services and to respect their privacy.


Customer: any natural person or legal entity who has signed a business contract with Azur Drones and who benefits from the use of Azur Drones products and services.

User: any natural person who visits the Azur Drones website and/or fills in contact forms and/or uses the site’s functions.

 1. Collection of information and type of collected information

Azur Drones collects information:

when the is visited,

when any contact forms are filled in or when we are contacted by email or telephone,

at various professional events (trade fairs, conferences, etc.),

when you sign your business contract (general sales terms and conditions, distribution contract, confidentiality agreement, etc.).

The collected information in particular includes:

contact data: surname, first name, your e-mail address, your postal address, telephone number, country, type of industry, company, position.

Moreover, Azur Drones automatically receives and saves information from customer/user computers and browsers, including the IP address, software and hardware, and the requested page.

2. Use of information – purpose of processing

Azur Drones only processes personal data for specific, explicit and legitimate purposes. Azur Drones does not process such data in a manner incompatible with the purposes set out below.

All information that Azur Drones collects from users/customers may be used to:

manage our company’s business contacts,

manage our company’s business opportunities,

keep you informed of changes to our offers,

improve our website,

administer a special offer or a survey.

Azur Drones will only keep the data for the time necessary to fulfil the purposes mentioned above.

For processing relating to the fulfilment of the contract, the data may be kept for a period of three years from the end of the relationship.

Azur Drones also processes data for purposes other than the strict fulfilment of contracts.

In that case, Azur Drones will make sure it has a legitimate interest in such processing.

Furthermore, such processing may require your consent, as far as necessary, which you can withdraw at all times.

To this end, the purposes of Azur Drones are the following:

to organise direct marketing operations,

to organise commercial events,

to organise competitions,

to analyse the use of the services in order to make proposals to company customers,

to carry out customer or user surveys.

Customer/user data is kept for the time necessary to fulfil the above-mentioned purposes.

 3. Recipients of the processing

The collected data is for Azur Drones in-house departments for and its possible subcontractors.

The data may be legally processed by Azur Drones partners.

Such cases are situations in which partners are involved in the provision of services.

They may also include processing which requires your consent.

Finally, the processed data may be forwarded to the competent authorities, at their request, in the context of court proceedings, in the context of judicial investigations and requests for information from the authorities, or in order to comply with other legal obligations.

 4. Processing of data outside the EU

The data collected may be processed outside the EU, in which case Azur Drones takes the necessary measures with its subcontractors and partners to guarantee an adequate level of protection of your data in full compliance with the applicable regulations.

If the subcontractors and partners in question are not members of the Privacy Shield agreement for the transfer of personal data to the United States of America, or are not located in a country with legislation considered to offer adequate protection, they will have signed the European Commission’s “standard contractual clauses” beforehand, or will be subject to binding internal rules approved by the authorities.

 5. Rights and terms of their exercise

Customers/users have the right to access, rectify and delete data concerning them.

Customers/users can request the portability of this personal data.

Customers/users also have the right to object to the processing carried out or to request its limitation.

Customers/users may exercise their rights at all times, as well as contact the Data Protection Officer at the following e-mail and postal addresses:

Azur Drones SAS

For the attention of the Data Protection Officer

2 Vert Castel Street

33700 Mérignac


All requests to exercise rights must be accompanied by a photocopy of two proofs of identity (national identity card issued by the French State, passport, resident permit issued by the French State or travel document issued by the French State).

A reply will be sent to the user/customer within (1) one month of receipt of the request.

If at any time, the customer/user wishes to unsubscribe and no longer receive information by e-mail or e-mail campaign, detailed unsubscribe instructions are included at the bottom of each information e-mail sent by Azur Drones.

Customer/user personal data will not be sold, exchanged, transferred or given to another company for any reason whatsoever without the customer’s/user’s consent, except if this is required to respond to a request.

 6. Protection of information

Azur Drones implements a variety of measures to protect the security of the personal information it holds, including when certain operations are carried out by subcontractors.

Only employees who need to carry out a specific task (for example, billing or customer service) have access to information that allows personal identification.

The computers and servers used to store information that allows personal identification are kept in a secure environment.

 7. Use of cookies

Cookies improve access to the website and identify visitors.

Cookies are small files containing specific information that are placed on your web browser when you visit websites such as

Amongst other things, cookies enhance the user/customer experience by tracking and targeting their interests. However, this use of cookies on our website is in no way linked to any personal identification data.

Cookies can be used to recognise users/customers when they visit Azur Drones, to store preferences and to provide the best possible services.